We use lots of technology to keep you online. Every component, service and software package has been chosen for its reliability, speed and most importantly ease of use.
Our servers are hosted in two primary datacentres, with both direct and in-direct optical fibre connections between centres and two independent transit provider connections. That means that if any two of our links (it's really not very likely!) were to fail, our systems would still operate.
Redundant power is provided by N+1 generators with 36 hours of on-site fuel and re-fuelling provision. All of our systems are UPS protected.
Physical SecurityAll of our servers are in secure data centres, with systems like biometric door entry, 24x7 CCTV, 24x7 on-site staff, security fences and more.
We believe that all of our customers, whatever they do, should be able to rely on us to just make it all work, fix the problems and keep you online.